Returns Policy2018-05-23T09:21:24+00:00

Thank you for shopping at Healthy Home & Office Ltd

Delivery

Please allow 3-4 days for delivery of items that’s are kept in stock. For non-stock items please refer to the individual product page.

Transit Damage

If your goods are damaged in transit we must be notified within 3 working days of receipt of the goods. Photographs of the damage must be supplied to us first. If approval is given then it is at the customers expense to return the goods to us. No returned goods received without prior approval will be accepted by us.

Returns

You have 14 days to return an item from the date you received it for stock items only. We are unable to accept returns of non-stock items unless there is a fault with the product. Please do not return any product without written authorisation from us first.

If a return is agreed it must be unused and in the same condition that you received it. Your item must be in its original packaging.

Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, subject to your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Any shipping costs that we incur are non-refundable.

In the unlikely event that the item is faulty we will arrange collection and replacement or full refund.

Contact us

If you have any questions on how to return your item to us the please do contact us.